Refund Policy

Customers may ask to return defective or non-defective new products, or request an exchange, by following this review and authorization process.

Thirty days after delivery

The application must reach us within 30 calendar days after the order is delivered. Eligible concerns include defects, shipping damage, wrong or missing contents, and a substantial difference from the description. A non-defective item can be submitted because of preference, a change of mind, or an incorrect selection if it is still new, unused, and in original condition. Nothing here removes protections supplied by applicable law.

Details needed for review

Contact sulochana66sulochana@gmail.com before returning the product. Include the order number, purchase email, and reason, plus images or video when the merchandise has a problem. Preserve its packaging and components. Wait for approval and our confirmation of the correct return address and instructions. The correspondence address shown on Contact Us is not automatically designated as the returns warehouse.

Mailing with the enclosed label

All returns are mailed. The outbound parcel contains a free prepaid return label for this purpose. After approval is confirmed, follow the supplied directions and use the label from the package; the customer is not responsible for that return postage. Contact support if the label is absent or misplaced. Restocking fees are not assessed.

Exchange availability and refund timing

A requested exchange proceeds according to review and available stock. We process and initiate an approved refund through the original payment method within 10 calendar days. Additional bank or issuer time may pass before the credit appears.